News

Pop Warner changes rules in effort to prevent concussions

ATLANTA -- Pop Warner football, the most widely known youth football program across the nation, announced late Tuesday a set of rule changes in light of new research data regarding concussions among football players.

The changes will eliminate head-on blocking and tackling drills when players are lined up more than three yards apart. The move emphasizes no head-to-head contact between players.

The new rules, as posted on the Pop Warner website include:   

Community First Credit Union Gives Human Trafficking Victims Support to Start Over

Community First Credit Union Gives Human Trafficking Victims Support to Start Over

 

JACKSONVILLE, FLA. – Community First Credit Union awarded a $1,000 Investing in You grant to Rethreaded, a nonprofit agency dedicated to helping women victims of the sex trade industry restart their lives economically and emotionally. The grant will be used to support the agency’s T-shirt recycling business, which employs women who are emerging from lives of addiction, violence, human trafficking and prostitution.

Rethreaded collects donated T-shirts and teaches women to recycle them into new products, including handbags, scarves, and rugs. The agency sells these items, along with other products made by women all over the world, through home parties that not only raise money to reinvest in the project, but also help educate others on the horrors of human trafficking. The $1,000 grant will help the organization purchase a new sewing machine and sewing supplies.

Can a business add a fee if a customer complains?

JACKSONVILLE, Fla. -- Carol Pinover's desktop grandfather clock would normally sit on the desk in her office, but she said it is being held hostage by a repair shop.

"You used the word hostage. Obviously, he's holding it hostage unless we give him fifty dollars," said Pinover. 

Pinover took the clock to Charles Margolin, owner of Walsh Shoe & Boot Sales & Service in March. Pinover said she paid $160 for repairs, but the clock did not work properly, so she took it back in April.

"And I got mad and raised my voice," she said, "and he said 'don't raise your voice at me,' but I said 'I'm mad, this isn't fair.'"

Pinover was angry because she thought the clock was being repaired under a one-year warranty, which was a verbal warranty.

She said she did everything the repair shop suggested to get it working before returning it.

Ken's Top 10 Ways To Complain Effectively

JACKSONVILLE, Fla. -- Nobody likes a complainer, as the old saying goes. But you work hard for your money and sometimes the service or product you purchase is not to your satisfaction. Companies know that, so they have call centers or support service.

What do you do if you are dissatisfied? Here 10 ways to file a complaint effectively.

Number Ten:

Do not procrastinate. While the details are fresh and the merchandise is in its original package, contact the business or customer support immediately by phone and clearly explain your problem. 

Number Nine:

It is common sense, but choose your words. Even if you become frustrated by the process, avoid language that can be counter-productive. Do I need to say more? The words you choose may impact your results.

Number Eight:

What to do in Jacksonville this weekend

JACKSONVILLE, Fla. -- Events on the First Coast were washed out last weekend because of Tropical Storm Beryl, so this weekend it's time to get out and enjoy the sunshine!

First Coast News' Amanda Zitzman takes you on the town in the video above. A complete list of events is below.

SATURDAY June 2, 2012

HALE & HEARTY 7K: Saturday, June 2 8:00 a.m. at Riverside Arts Market, the Health Planning Council of Northeast Florida presents the Hale & Hearty 7K run through the Riverside and Avondale areas, celebrating healthy communities and happy and healthy places. Race begins and ends at the Riverside Arts Market.

Teacher under investigation for allegedly strip-searching student

JACKSONVILLE, Fla. -- A local teacher has been taken out of the classroom and is under investigation, according to Duval County Public Schools spokesperson Jill Johnson.

A grandmother claims her 6-year-old granddaughter was forced to strip, and the teacher, Allison Garrett, searched the student because she had been out of school with the measles.

This incident allegedly happened at Venetia Elementary School.

First Coast News is waiting to hear back from the principal.

Driver killed in Roosevelt crash identified

JACKSONVILLE, Fla. -- The Jacksonville Sheriff's Office has released the name of a driver killed in a fatal crash Friday near FSCJ's Kent campus.

Miriam Cabezas, 37, was killed when her car was struck by an SUV shortly after 7:15 Friday morning, according to a news release from Jacksonville Sheriff's Office Public Information Officer Melissa Bujeda.

Cabezas was the only person in her car as she drove east on Plymouth Street.  Plymouth runs perpendicular to Roosevelt Boulevard.

Cabezas followed a school bus, Bujeda said, through the intersection of Plymouth Street and Roosevelt Boulevard.  Cabezas was making a left turn to travel northbound on Roosevelt.

As she passed through the intersection, an SUV traveling south on Roosevelt struck her car from the side.