JACKSONVILLE, Fla. -- In Murray Hill, Evelyn is upset about what she says is a residential deposit increase of $225 on her JEA account.
FCN called JEA and spokesperson, Gerri Boyce, said Evelyn's deposit was increased and appropriately assessed because of previous infractions which lowered her internal JEA credit score.
When a JEA credit score is below 800, the company reviews the account to see if the deposit can cover twice the average bill.
Boyce said the infractions will expire in December and if no more happens she'll be credited her deposit in January 2014.
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